Privacy Policy

Last Updated: February 2026


IT Act 2000 Compliance: This privacy policy is compliant with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

Personal Information

  • Name, email address, phone number
  • Billing and shipping addresses
  • Company name and GST number (for corporate clients)
  • Payment information (processed through secure gateways)
  • Communication preferences

Technical Information

  • IP address, browser type, device information
  • Cookies and usage data
  • Pages visited and time spent

2. How We Use Your Information

  • Process and fulfill orders
  • Send order confirmations and updates
  • Provide customer support
  • Send promotional communications (with consent)
  • Improve our services and website
  • Comply with legal obligations (GST, tax reporting)
  • Prevent fraud and ensure security

3. Data Storage & Security

  • Data stored on secure servers in India
  • SSL encryption for data transmission
  • Access restricted to authorized personnel only
  • Regular security audits conducted
  • Backup systems in place

4. Data Sharing

We do NOT sell your personal data. We may share data with:

  • Service Providers: Courier partners for delivery
  • Payment Processors: For secure transaction processing
  • Legal Authorities: When required by law
  • Business Partners: Only with explicit consent

5. Cookies Policy

We use cookies to:

  • Remember your preferences
  • Analyze website traffic
  • Provide personalized experience
  • Track marketing campaign effectiveness

You can disable cookies in your browser settings, but this may affect functionality.

6. Your Rights

Under IT Act 2000 and applicable laws, you have the right to:

  • Access: Request copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Request your data in transferable format

7. Data Retention

  • Order data: 7 years (for GST compliance)
  • Marketing data: Until consent withdrawn
  • Website analytics: 24 months
  • Account data: Until account deletion requested

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If you believe we have collected such data, contact us immediately.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies independently.

10. Changes to Privacy Policy

We may update this policy periodically. Material changes will be notified via email or website notification. Continued use constitutes acceptance of updated policy.

11. Grievance Officer

For privacy concerns or to exercise your rights:

Contact: +91 9538023618
Address: 4/A, FA Colony Road, Jyothi Nagar, Bengaluru – 560017
Response Time: Within 30 days

12. Contact Us

For any privacy-related questions, contact us at +91 9538023618 or visit our office during business hours.